Element by Westin Bali Ubud has earned international acclaim as its Multi-Property General Manager, Richardo Tutuko, was named General Manager of the Year, Asia Pacific (Excluding China) by Marriott International. This prestigious recognition underscores both his personal leadership and the hotel’s standout performance, placing him among the company’s foremost leaders worldwide.
The General Manager of the Year Award represents Marriott’s highest leadership distinction, honoring individuals who excel in operational excellence, guest satisfaction, brand integrity, and financial results. Winners are also recognised for driving innovation, maintaining rigorous quality standards, and consistently bringing brand values to life across both guest and associate experiences.
Under Richardo’s leadership, Element by Westin Bali Ubud has excelled on every front. The property has achieved Certified Sustainability Hotel status for three consecutive years and recorded a 26.2% increase in financial performance compared to 2023, with GOP margin growth exceeding 31%. Guest satisfaction has reached record levels, with a 10.5% increase in Intent to Recommend (ITR) and a 20.8% boost in Elite Appreciation, while the Associate Engagement Survey (AES) scored an exceptional 99%, reflecting a culture of inclusivity and empowerment.
This recognition not only cements Richardo’s place as a visionary leader within Marriott International but also positions Element by Westin Bali Ubud as a flagship property in Asia Pacific. It highlights Indonesia’s growing influence on the global hospitality stage, where culture, innovation, and exceptional service converge to redefine guest experiences.
Through this achievement, Marriott International reaffirms its commitment to honoring leaders who deliver measurable results while inspiring creativity, vision, and human connection
Element Bali Ubud
Jl. Raya Andong No. 88, Desa Petulu, Ubud, Gianyar, Bali 80571
+62 361-3088888
el.dpsel.info@marriott.com
www.elementbaliubud.com
@elementbywestinbaliubud
http://www.marriottbonvoy.com
